Privacy

(EU) Regulation 2016/679 on the protection of personal data introduces a new approach for the control and processing of personal data. We have reviewed and updated our privacy policy to meet these new requirements, and we aim to provide greater transparency and more detailed information regarding the processing of personal data.

Data Controller of Your Personal Data

RUIZ MOVILIDAD Y TRANSPORTES, S.L., with Tax Identification Number (CIF) B87857918, and registered office at CALLE JULIO PALACIOS, POL IND NTRA. SRA. DE BUTARQUE in MADRID, is the data controller for the personal data of its users and clients, as well as for any data that may be collected through the website.

RUIZ MOVILIDAD Y TRANSPORTES, S.L. informs website users about its policy regarding the processing and protection of the personal data of users and clients that may be collected through browsing or by contracting services via its website.

Purpose of Data Processing

Your personal data is collected in a file named “Web User” for the purpose of providing and maintaining the services agreed upon contractually, as well as to inform you about new products, promotions, and services offered by our company.

The data you provide through the forms on the website gruporuiz.com will be governed by this same privacy policy.

All operations, management, and technical procedures, whether automated or non-automated, that enable the collection, storage, modification, transfer, and other actions related to personal data are considered personal data processing.

RUIZ MOVILIDAD Y TRANSPORTES, S.L. will process personal data in a lawful, fair, transparent, adequate, relevant, limited, accurate, and up-to-date manner.

Retention of Collected Personal Data

The personal data provided will be kept as long as the business relationship is maintained or until the data subject requests its deletion.Data may also be retained for the duration necessary to comply with legal obligations or respond to any potential liabilities arising from the services rendered.

Legitimisation

The processing of your data is carried out based on the following legal grounds that legitimise it:

  • The request for information and/or the contracting of services from RUIZ MOVILIDAD Y TRANSPORTES, S.L., whose terms and conditions will be made available to you in all cases, prior to any potential contract.
  • The free, specific, informed, and unequivocal consent, as we inform you by providing this privacy policy, which, after reading it, you can accept through a statement or a clear affirmative action, such as ticking a box provided for that purpose.

 

If you fail to provide the data marked as mandatory, or if it is incorrect or incomplete, we may not be able to process your request, which could result in the impossibility of providing the requested information or service.

Data collected for the provision of a service

The personal data you provide for the provision of a service will be the minimum required to prepare the contract, as well as to offer you the services you contract and to fulfil legal obligations.

The data will be kept for the legally established periods.

Cookies Policy

In compliance with Article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, and Regulation (EU) 2016/679 on data protection, RUIZ MOVILIDAD Y TRANSPORTES, S.L. informs users that this website uses its own and third-party cookies for technical purposes and, subject to user consent, for analytical and advertising purposes.Cookies are small data files stored on the user’s device when visiting a website. They allow, among other functions, the website to store and retrieve information about the browsing habits of a user or their device and can be used to recognise the user depending on the type of cookie and how their device is used. Cookies do not typically contain specific personal data.

This website uses the following types of cookies:

  • Technical cookies: Necessary for the operation of the site and enabling basic functionalities.
  • Preference or customization cookies: Allow the website to remember user preferences (e.g., language).
  • Analytical cookies: Enable the monitoring and analysis of user behaviour.
  • Advertising cookies: Used to manage advertising spaces and display relevant ads based on user profile.

 

Non-essential cookies will not be installed on your device without your prior express consent. You may manage your preferences through the cookie settings panel accessible upon visiting the site or at any time thereafter.

You may also allow, block, or delete cookies installed on your device by configuring your browser settings. However, disabling certain cookies may limit the full functionality of the website.

Exercise of Data Protection Rights

In accordance with the rights granted by (EU) Regulation 2016/679 on the protection of personal data, you may exercise the rights of access, rectification, restriction of processing, erasure, data portability and opposition to the processing of your data by sending your request to the indicated postal address or to the email address rgp@gruporuiz.com. To exercise your rights, you must identify yourself by presenting your ID card or another valid form od identification

We also inform you that, if you have given your consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Additionally, we inform you that you may file a complaint with the Spanish Data Protection Agency, especially if you have not successfully exercised your rights.

Recipients

RUIZ MOVILIDAD Y TRANSPORTES, S.L. informs users that their personal data will not be shared with third parties, except when such disclosure is required by law or when the provision of a service requires a contractual relationship with a data processor. Where applicable, recipients may include companies within the Grupo Ruiz or third-party service providers, solely for the proper execution of contracted services.

RUIZ MOVILIDAD Y TRANSPORTES, S.L. maintains strict criteria for the selection of data processors and enters into contractual agreements with each of them to ensure compliance with, and enforcement of the obligations established in data protection regulations.

Commitment to Confidentiality and Privacy

RUIZ MOVILIDAD Y TRANSPORTES, S.L. undertakes to use and process users’ personal data fully respecting confidentiality and in accordance with the stated purpose, as well as to fulfil its obligation to prevent any unauthorised access, loss, or misuse of the data, in compliance with current data protection regulations.

RUIZ MOVILIDAD Y TRANSPORTES, S.L. cannot guarantee the absolute security of the Internet and, therefore, cannot rule out the possibility of data breaches through fraudulent access by third parties.

In the event of a security incident, RUIZ MOVILIDAD Y TRANSPORTES, S.L. will notify the client without undue delay upon becoming aware of it and will provide timely information related to the security incident as it becomes known or upon the client’s reasonable request.

Data Acurracy and Updates

Unless notified otherwise, we will assume that your personal data is accurate and up to date. You agree to inform us of any changes so that we can maintain data accuracy.If you wish to submit any queries or complaints related to data protection, you may contact us via email at [email protected] or by postal mail at:  [email protected] or by post at CALLE JULIO PALACIOS, POL. IND. NTRA. SRA. DE BUTARQUE, MADRID.

Legatik, our privacy consultancy, certifies the authenticity of this information. If you would like more information, feel free to contact us at www.legatik.es

Complaints Channel

In compliance with Law 2/2023, RUIZ MOVILIDAD Y TRANSPORTES, S.L. has implemented an internal complaints channel to enable employees, collaborators, and third parties to confidentially report any conduct that may constitute a violation of applicable laws, internal policies, or ethical standards.

This channel guarantees confidentiality, the protection of whistleblowers’ identities, and compliance with all obligations related to internal reporting systems. Reports may be submitted securely through the designated platform, which is accessible via https://gruporuiz.factorial.es/complaints.